Emma M. Productions Postbox 11847, D-35353 Giessen, Germany, Fax. +49 641 9716800, Email: info@emma-m.de

Introduction
News

Chinese CDs

Cheng Gongliang

Holzrädchen

Contact
Links

Terms of delivery / Lieferbedingungen


Innerhalb Deutschlands / For German Residents

Ausserhalb Deutschlands / Customers Outside Germany
  • Obwohl wir bemüht sind unsere Preise bis zum Erscheinen der nächsten Gesamtliste konstant zu halten, behalten wir uns Preisänderungen bei einzelnen Artikeln vor. Für Druckfehler kann keine Haftung übernommen werden.

  • Erstbestellungen senden wir per Nachnahme, oder Sie fügen Ihrer Bestellung einen Verrechnungsscheck bei, oder Sie erteilen uns eine einmalige Einzugsberechtigung unter Angabe Ihrer Kontonummer und Bankleitzahl. Stammkunden beliefern wir auf Rechnung mit einem Zahlungsziel von 14 Tagen.

  • Bis zu einem Lieferwert von DM 120.- (EUR 61,37) berechnen wir einen Versandkostenanteil von DM 7.- (EUR 3,58), ab DM 120.- (EUR 61,37) entfällt diese Pauschale.

  • Geschmacksretouren schließen wir aus. Rücksendungen bei berechtigten Mängeln gehen zu unseren Lasten. Bitte rufen Sie uns in diesem Fall vorher an, damit wir die Vorgehensweise absprechen. Mängelanzeigen müssen innerhalb einer Woche nach Warenzustellung erfolgt sein. Spätere Anzeigen akzeptieren wir nur in begründeten Ausnahmefällen.

  • Die Auslieferung erfolgt in der Regel innerhalb von 1-3 Tagen nach Bestelleingang, wenn der Artikel am Lager ist, und das ist gewöhnlich bei mehr als 90% der gelisteten Titel der Fall. Wenn Sie es besonders eilig haben, erfragen Sie bitte per Fax oder Email die Liefersituation (Fax. +49 641 792105, Email: info@emma-m.de).

Ausserhalb Deutschlands / Customers Outside Germany

Prices:

All prices are in German Marks (DM) and include the actual German sales tax (inside the EEC). We are constantly trying to keep prices constant until releasing our next printed catalogue, but that's not always possible and subsequently they are subject to change without notice.

Please note: Prices in US-Dollar (USD) may vary according to actual exchange rates.

Ordering:

Please place orders by e-mail to info@emma-m.de , directly from this catalogue), by
Fax. +49 641 792105
or by snail-mail to:

Emma M. Productions
Postbox 11847
D-35353 Giessen
Germany

When not ordering by e-mail, please list artist, title and price as well as the amount of articles you would like to purchase. Please mention how you intent to pay. New customers (that means unknown to us) are delivered (the first time) by payment in advance. So please wait for our pro forma-invoice after you've placed your order. Regular customers receive their goods with an attached invoice payable within 14 days after receiving. Possible methods of payment are as follows.

Payment:

We can accept any of the following:
  1. An Eurocheque (EC) drawn in German Marks (DM) payable to Emma M. Productions.
    (That's the cheapest method of payment for both sides) Please send the cheque to:
    Emma M. Productions
    Postbox 11847
    D-35353 Giessen
    Germany

  2. Cash, via registered mail: Buy DM from your bank, wrap safely and securely in dark paper, put it into an envelop and send via REGISTERED MAIL (By the way, this is not the safest way to transfer money and we cannot be responsible for lost mail, but we never experienced any problems with lost Registered Mail).

  3. International Bankers Draft or International Money Order: Please make these payable to Emma M. Productions. Currency should be in German Marks (DM). Please add 20,00 DM (EUR 10,23) to total cost of order to cover bank charges on our side.

  4. Postgiro or postal money order: Please add 10,00 DM (EUR 5,11) to total cost of order to cover cost of cashing.

  5. Credit Card: We are currently working on implementations of credit card payments as well as alernative methods of electronic payment. Pleae stay tuned...

Availability

We are constantly trying to have all catalogue items in stock. Practically we are reaching an availability rate of 90%. Usually we process all orders directly after arrival. However, please allow us a few days to gather those items which may not be immediately on hand. Not all wanted items may be available at any time. So, if you want to accede a certain level of delivery amount to benefit from postage cost reduction or discount as mentioned in the following, please order some items as substitute for possibly not available ones.

Shipping and Postage Costs

All goods are shipped via airmail a.s.a.p.. Please allow up to 3 weeks for delivery to some areas of the World. You will be charged the actual shipping costs to your country. For example, up to 2 kg package to most of the EC-countries will cost between DM 15.00 to 20.00 (EUR 7.67 to 10.23; including insurance), 1kg to the USA costs DM 30.- (USD 13.20). If the value of delivered goods excedes DM 120.- (EUR 61.37, USD 52.80),we will carry DM 7.00 (EUR 3.58, USD 3.20) of the total shipping costs (as we practice with German residents). If you'd like to know the exact shipping charges beforehand, please drop us an e-mail or send us a fax - we'd be happy to inform you.

Damaged Goods

In case of damaged goods, we replace them or issue you a credit upon return of the goods post-paid. Your incurred post costs will be credited to you. In any case, please inform us) within 7 days of any transport damage !

info@emma-m.de
Fax. +49 641 792105
or by snail-mail to:

Emma M. Productions
Postbox 11847
D-35353 Giessen
Germany


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